Toggle navigation Load unfinished survey Resume later Language: English - English English - English Français - French default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. SNB Customer Satisfaction Web Survey Thank you for taking the time to complete our customer satisfaction survey. The survey should take about 5 minutes to complete. Why did you visit SNB.ca? Vehicle Registration Renewal Register for Vehicle Renewal Reminder Birth Certificate Request Marriage Certificate Request Corporate Registry Pay your Property Tax Bill Property Assessment Information Looking for general information Pay a fine Change of Address Payments (Water, Sewer, Horizon and Vitalité Health Networks, etc.) GeoNB (Geographic Services) Land Registry Personal Property Registry (Lien Check) Sent an email to snb@snb.ca Residential Tenancies Tribunal Auto Dealer Fish and Wildlife e-Licensing Other (please specify): Corporate Registry Search the Corporate Registry Database Buy a Certificate of Status Buy a Copy of a Document Buy a Certified Copy of a Document Authenticated Subscriber (Maintain your account or change your password) Business Corporations – Provincial - Incorporation of a Business Corporation Business Corporations – Provincial - Annual Return - Form 24.3 and payment Business Corporations – Change of Directors Business Corporations – Change of Registered Office Business Corporations – Articles of Amendment Business Corporations - Extra-Provincial - Annual Return - Form 33.1 and payment Business Corporations - Extra-Provincial - Change of Directors Business Corporations - Extra-Provincial - Notice of Change of Principle Office in New Brunswick or Registered Office Business Name Registration Renewal of a Business Name Cessation of a Business Name Non-Profit Company – Provincial - Annual Return - Form 35.1 Non-Profit Company – Provincial - Change of Directors Non-Profit Company – Provincial - Change of Head Office Looking for information Forms No answer (This question is mandatory) Did you obtain that service or those services as: an individual/citizen customer a customer representing a business or organization (This question is mandatory) Thinking of the last time you accessed or received services from Service New Brunswick, using a scale of 1 to 5, where 1 = strongly disagree and 5 = strongly agree, to what extent do you agree or disagree with the following statements: Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A Overall I was satisfied with the amount of time it took to get the service/product. Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A It was clear what I had to do if I had a problem. Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A In the end, I got what I needed from SNB. Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A I was satisfied with the overall quality of the service/product. Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A It was clear that SNB was the organization to contact to receive the service/product. Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A Procedures were straightforward and easy to understand. Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A Documents and forms were easy to use. Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A Convenient methods of access were available (e.g. Internet, telephone, in person, email). Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A I received the service in the official language of my choice. Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A Overall, I was satisfied with my customer service experience. Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A Overall, Service New Brunswick met my expectations. Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A It was easy to find what I was looking for on the website. Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A The website is visually appealing. Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A I feel that my confidentiality is fully protected (if I provide personal information on this website.) Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A The website had the information I needed Strongly Disagree (1) 2 3 4 Strongly Agree (5) N/A If you have any additional comments you would like to bring to the attention of Service New Brunswick, please do so in the space provided below. If you require someone to follow-up with you regarding a product or service that you received from Service New Brunswick, please send a request to snb@snb.ca or call us toll free at 1-888-762-8600 (within North America) or 1-506-684-7901 (outside North America). Hours of operation: Monday Friday 8:00a.m.-7:30p.m., Saturday 9:00a.m.-1:00p.m. Submit Load unfinished survey Resume later Please confirm you want to clear your response? Exit and clear survey ×